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Aucbvax.1643 fa.apollo utzoo!duke!mhtsa!ucbvax!JPM@SU-AI Fri Jun 12 05:55:26 1981 SAM/Worm/820/Star

Does anyone know how seriously Xerox (and others, but they are the obvious recent example) are pushing Office Automation SYSTEMS instead of PRODUCTS? I have seen a lot of ads and hear a lot of talk about the Star, et al as individual products, but seldom have people addressed the proposed office automation system of Xerox (or anyone else) as a whole. Particularly the manufactors themselves (Xerox, etc...)

Frankly, Star and most of Xerox's other OA products will fail completely if they are sold as individual products. On the other hand, capital costs for a complete Star centered OA system are too high for most people. Xerox has to concentrate on the Worm, Saber class products, along with cheap printers and file servers, and then make it easy to upgrade the system.

By starting with the Star class product announcements, Xerox has certainly stolen the thunder in regard to state of the art OA. But if they do not follow up with a intergrated systems, low capital cost, easy to upgrade facility then they will be deader than the dodo.

Will (is) Xerox doing this? Are other people doing this? Is my analysis more or less correct?

Jim

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